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Terms and Conditions

Effective Date: 11th May 2025

1. Introduction

Welcome to Lobster Productions. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. 

2. Services Provided

Lobster Productions offers professional video production and photography services, including but not limited to:

  • Music videos

  • Branded videos

  • Short films

  • Photography services

3. Booking and Payment

  • Booking: To secure our services, a deposit of 50% of the total project fee is required upon agreement.

  • Final Payment: The remaining balance is due upon completion of the project, prior to delivery of final materials.

  • Accepted Payment Methods: Bank transfer or other mutually agreed methods.

  • The timeline of the deliverables will be agreed with the client beforehand and confirmed in writing. 

4. Client Responsibilities

Clients are responsible for:

  • Providing all necessary materials and information for the project.

  • Ensuring that all content provided does not infringe on any third-party rights.

  • Obtaining any necessary permissions or licenses for locations, music, or other copyrighted materials, unless agreed otherwise.

5. Intellectual Property

  • All content produced by Lobster Productions remains the intellectual property of Lobster Productions until full payment is received.

  • Upon full payment, clients are granted a non-exclusive, non-transferable license to use the final materials for the agreed-upon purpose.

6. Cancellations and Refunds

  • Client Cancellations: Cancellations must be made in writing. Deposits are non-refundable.
     

  • Company Cancellations: In the unlikely event that Lobster Productions must cancel, a full refund of any payments made will be issued.

7. Liability

​Lobster Productions is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the total amount paid by the client for the specific project.

8. Privacy and Data Protection

We are committed to protecting your privacy. Any personal information provided will be handled in accordance with our Privacy Policy, which complies with applicable data protection laws.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

10. Amendments

Lobster Productions reserves the right to amend these Terms and Conditions at any time. Clients will be notified of significant changes.

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